Privacy Policy

Effective Date: 01.02.2024

1. Introduction

Welcome to SvenBenz.lu / SvenBenz.Photography. This Privacy Policy outlines how Sven Benz, photographer, based in Luxembourg, collects, uses, discloses, and protects your personal information. We are committed to ensuring the privacy and security of your data.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Contact details (e.g., name, email address, phone number)
• Billing and shipping address
• Payment information
• Order history
• Communication preferences

2.2 Automatically Collected Information

We may collect certain information automatically when you visit our website, including:

• IP address
• Browser type
• Device information
• Cookies (see Section 4)

3. How We Use Your Information

We use your personal information for the following purposes:

• Processing and fulfilling orders
• Communicating with you about your orders and inquiries
• Providing customer support
• Sending promotional materials (with your consent)
• Improving our website and services
• Complying with legal obligations

4. Cookies

We use cookies to enhance your browsing experience. By using our website, you consent to the use of cookies.

5. Sharing Your Information

We may share your personal information with third parties for the following purposes:

• Service providers for order fulfillment and payment processing
• Legal and regulatory authorities when required by law
• In the event of a business transfer or merger

6. International Data Transfers

Your information may be processed and stored outside the European Economic Area (EEA). We take appropriate measures to ensure your data is treated securely and in accordance with this Privacy Policy.

7. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to access your personal information
• Right to rectify inaccurate or incomplete data
• Right to erasure (in certain circumstances)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right not to be subject to automated decision-making

To exercise these rights or inquire about your data, contact us.

8. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

9. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our data practices. The revised policy will be effective upon posting on our website.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us.